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WALDORF TOWERS GUESTS will find courteous and attentive service by the Towers Concierge located in the Towers lobby. Headed by Chef Concierge Michael Romei, his talented multilingual team is available to assist you in making the most of your visit! Michael Romei and his staff are all following the standards of the prestigious Les Clefs d’Or, an elite cadre of the world’s top concierges. Whether you’re on a business trip or here on pleasure, the Concierge will be happy to assist you. From basic services, such as securing tables at the city's most popular restaurants to the extraordinary; such as finding tickets to a sold-out Broadway play or retrieving a VIP’s lost luggage at the airport, the Concierge take pride in fulfilling a visitor’s every desire. Please contact the Towers Concierges at 212-872-4718 or email them at towersconcierges@waldorfnewyork.com.
Transportation Services
Our Concierge will be happy to make arrangements for your in-town and airport transportation needs. We suggest that you contact us prior to your arrival.
Restaurants
Our Concierges pride themselves on their vast knowledge of the numerous restaurants in our city. They have strong relationships with many of our well known dining establishments in order to ensure the very best care and service for your dining pleasure.
Flower Arrangements and Floral gifts
Our Concierge will arrange the very best quality of flowers and floral designs from our own Floralia Shop. They can decorate your room as you wish or send floral gifts for you throughout our city.
Sightseeing Tours
There is so much to see and do in New York City that it may take you several visits to do it all. To make it easy for you, our Concierge can arrange sightseeing tours (groups or private) to all of the attractions that make New York special. By pre-arranging your trip you save valuable time to enjoy New York, and you will have your plans completed before you leave home.
Tours
We can custom design a specialty tour according to your specific interests; anything from a walking tour through Greenwich Village to a Food Tour or an art historian tour of galleries and museums, and much more!
Theater, broadway & museum tickets
For many people, the quintessential New York experience is going to the theater or visiting one of its museums; no city in the world has a scene as accomplished and varied as that of New York City. There are events and exhibitions all over town, Broadway and the most renowned museums are a few blocks away from the hotel. To help you make your selections, our Concierges are able to discuss and describe all concerts, Broadway shows and sporting events, etc. We can purchase tickets for you and have them delivered for your convenience.
Babysitting Service
Our Concierge only utilizes the very best of personalized babysitters from well established “Babysitters Guild of New York City” since 1947! All babysitters are fully licensed and bonded and we can actually request specific type babysitters according to your wishes.
Pet Care
While people-pampering has been a hallmark of The Waldorf Towers since it opened in 1931, cosseting guests’ canine pals is also part of the hotel’s specialty service. Increasingly our guests travel with their best friends–their pets.
Once they check-in, our guests are often on-the-run, leaving their pets to fend for themselves. With advance notice the Concierge can organize pet care with highly-trained counselors who offer dog walking, pet sitting, grooming, pet whisperers and shopping. Your pets won’t feel alone anymore and they will be the guests of honor.
Additional Services
In addition to our standard guest services listed above, we are happy to arrange anything you desire, from personalized shopping to romantic dinners; interpreters & translators; cultural outings; courier services; rental cars and exotic automobile rentals; specialty gifts & delivery; airline reservations and dry cleaning to your door. Come and let us entertain and assist you. |
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